Training provider for supported housing & social care

Practical training that gets workers compliant, confident, and ready to place.

From annual mandatory training to specialist CPD — YLG offers four distinct training pathways for individuals and organisations across supported housing and social care.

100+CPD courses
Online& in-person options
CPDAccredited content
GroupBookings available
Core mandatory training

Annual compliance training for every support worker.

All 11 courses are delivered through YLG's partnership with Training Express. Candidates liaise directly with YLG — we register them onto the platform and manage payments. Certificates issued on completion.

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Safeguarding Children & Adults – Level 3Annual · CPD certified
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Conflict ResolutionAnnual · CPD certified
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Equality, Diversity & Inclusion (EDI)Annual · CPD certified
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Fire SafetyAnnual · CPD certified
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Food HygieneAnnual · CPD certified
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Mental Health AwarenessAnnual · CPD certified
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First AidAnnual · CPD certified
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GDPR & Data ProtectionAnnual · CPD certified
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Health & SafetyAnnual · CPD certified
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Medication AwarenessAnnual · CPD certified
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WhistleblowingAnnual · CPD certified
How YLG mandatory training works

Candidates liaise directly with YLG. We register them onto our Training Express platform and manage the payments. Packages are purchased in bulk — saving candidates money compared to booking individually. Certificates are digital and issued immediately on completion.

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Entry programme

Introduction to Supported Housing

Designed for candidates entering the supported housing sector for the first time. This programme covers the fundamentals of supported housing practice, resident rights, professional boundaries, safeguarding, and what clients expect from a new support worker.

Understand the legal and regulatory framework for supported housing
Learn resident support planning and daily practice expectations
Cover safeguarding, professional boundaries, and reporting obligations
Receive placement support with YLG after completing the programme
Duration
1 day
Delivery
Online / live
For
New entrants

Programme covers

1
What supported housing is — and isn'tThe difference from residential care, domiciliary, and social care
2
Resident rights and support planningPerson-centred approaches and independence goals
3
Safeguarding and professional boundariesStatutory duties, escalation, and boundary-setting language
4
Compliance, DBS, and documentationWhat clients check, what you must have, and how to stay compliant
Transitioning from care to supported housing
⭐ Most Popular Programme
CPD Certified 2-day programme Online + live workshop
Career transition programme

Transition: Care Work to Supported Housing

Thousands of care workers don't realise that supported housing is a step up — better pay, more autonomy, and more purposeful work. This programme bridges the gap between care and supported housing, covering the key differences in practice, compliance, and professional approach.

Understand the fundamental differences between care work and supported housing
Learn independence-focused, non-caring practice models used in supported housing
Cover tenancy sustainment, safeguarding adults, and housing-specific compliance
Get matched to supported housing roles immediately after completing the programme
Duration
2 days
Delivery
Online + live
For
Care workers
Flexible delivery

Learn the way that works for you.

Online self-paced

Complete shorter courses in your own time, from any device. Ideal for lone workers and shift staff. Completion certificates issued automatically.

Flexible timingSelf-pacedInstant certificate

Live virtual workshop

Facilitated sessions via video call. Combine the convenience of remote learning with real-time discussion and Q&A with the trainer.

Scheduled cohortsLive Q&ACertificate issued

In-person group

Full-day or half-day sessions delivered at your service or a YLG venue. Best for new-starter inductions or whole-team refreshers.

Your venue or oursTeam bookingGroup discount
Social care CPD accredited courses

Specialist practice courses for supported housing and social care.

All courses carry CPD accreditation. Over 100 courses available — bespoke packages built to meet specific client requirements. Group bookings receive a 15% discount.

Safeguarding Adults training

Safeguarding Adults Level 2

Recognising, reporting, and responding to safeguarding concerns. Covers types of abuse, escalation pathways, and Making Safeguarding Personal.

For: Frontline support workers Delivery: Online or in-person Duration: Half day (3 hours) Accreditation: CPD certified
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Risk Assessment training

Risk Assessment in Practice

Practical risk awareness for community support settings. How to identify, record, and escalate risks — including lone working scenarios.

For: Support teams Delivery: Blended (online + live session) Duration: Half day Accreditation: CPD certified
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Lone Working training

Lone Working & Personal Safety

Safe practices for staff visiting clients across homes and community settings. Covers risk signals, communication protocols, and emergency procedures.

For: Floating support staff Delivery: Online self-paced Duration: 2 hours Accreditation: CPD certified
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Professional Boundaries

Professional Boundaries

Maintaining warm, effective support relationships while protecting staff and residents. Case studies, boundary-setting language, and escalation frameworks.

For: New and existing staff Delivery: In-person workshop Duration: Half day Accreditation: CPD certified
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Tenancy Sustainment

Tenancy Sustainment

Supporting residents to manage tenancy responsibilities, benefit claims, appointments, and independence goals. Practical tools and conversation frameworks.

For: Housing support staff Delivery: In-person Duration: Half day Accreditation: CPD certified
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Incident Reporting

Incident Reporting & Recording

Clear, accurate incident documentation. What to record, how to write a good report, how to escalate, and how your records protect everyone involved.

For: All support workers Delivery: Online self-paced Duration: 2 hours Accreditation: CPD certified
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Mental Health First Aid

Mental Health First Aid

Recognise and respond to mental health crises in supported housing. Based on MHFA England framework with supported housing-specific examples.

For: All support roles Delivery: In-person (full day) Duration: 1 day Accreditation: MHFA England + CPD
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Motivational Interviewing

Motivational Interviewing

Evidence-based communication approach to support behaviour change in substance misuse, mental health, and tenancy sustainment contexts.

For: Senior support workers Delivery: Blended Duration: 1 day Accreditation: CPD certified
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Learning pathways

Build a development plan, not just a one-off course.

YLG recommends course sequences for common career stages in supported housing.

New starter

Foundation Pathway

Essential compliance and practice for new support workers in their first 3 months.

1
Safeguarding Adults Level 2
Week 1 — Compliance foundation
2
Professional Boundaries
Week 2–3 — Relational skills
3
Incident Reporting
Week 4 — Documentation practice
Book pathway
Developing practitioner

Growth Pathway

For workers with 1–2 years' experience building towards senior roles.

1
Risk Assessment in Practice
Complex risk management
2
Lone Working & Safety
Community and mobile working
3
Tenancy Sustainment
Housing-specific practice
Book pathway
Leadership

Senior & Leadership Pathway

For senior workers and team leaders developing advanced practice skills.

1
Mental Health First Aid
Crisis response and team support
2
Motivational Interviewing
Advanced practice approach
3
Risk Assessment
Complex risk and escalation
Book pathway
Group bookings

Training for whole teams — at your service or ours.

Organisations can book any course for their whole team — new-starter induction, annual refresher, or service-wide development day. Group bookings of 6+ receive a 15% discount.

  • Bespoke delivery tailored to your client group and environment.
  • We come to you — or deliver at our training venue.
  • CPD certificates for every attendee.
  • Full-day, half-day, and twilight formats available.
Book Group Training
Team training session around a meeting table
Whole-team development. Group bookings unlock 15% discount and bespoke delivery.
AI-powered

Not sure which courses you need?

Upload your CV to the YLG dashboard and our AI will analyse your skills, identify gaps, and recommend the exact courses that will strengthen your profile for supported housing roles.

Get AI Course Recommendations
Training enquiry

Ask about a course or team session.

Tell us what you need and we'll recommend the right format, pricing, and dates for you or your team.

Fast response

We respond to all training enquiries within one business day.

CPD certified

All courses carry CPD certification for your records.

Thank you — your training enquiry is in. We'll be in touch within one business day.